Refund policy

REFUND & RETURNS POLICY

30-Day Money-Back Guarantee

We offer a 30-day return policy on all products. If you're not completely satisfied with your purchase, you can return it for a full refund.

ELIGIBILITY
- Items must be unused and in original condition
- All original packaging and accessories must be included
- Proof of purchase required

HOW TO RETURN
1. Email us at annyfan2013@hotmail.com with your order number
2. We'll provide a Return Authorization (RA) number within 24 hours
3. Ship the item back with the RA number
4. Refund processed within 5-7 business days after we receive your return

REFUND INFORMATION
- Refunds issued to original payment method
- Original shipping fees are non-refundable (unless item is defective)
- Customer responsible for return shipping costs

DEFECTIVE OR DAMAGED ITEMS
If you receive a defective or damaged item, we'll cover all return shipping costs and provide a free replacement or full refund including shipping.

CONTACT US
Email: annyfan2013@hotmail.com
Available 24/7 | Response time: Under 12 hours

Last Updated: February 2026